Policies & Client Information

At Insight2Excellence, I believe that good coaching is built on trust, transparency, professional integrity and respect.

The documents below explain how I work, what you can expect from me, and the policies and professional standards that underpin my coaching practice.

If you are considering coaching, the ADHD Coaching Agreement explains how we would work together, including the scope of coaching, confidentiality, professional boundaries, accessibility, sessions, fees and cancellation arrangements.If you have any questions about these documents or how I work, please get in touch.

Complaints Procedure

How to raise a concern or complaint about the coaching service.

Confidentiality & Privacy Policy

How confidentiality works within the coaching relationship, including its limits.

Data Protection Policy

How Insight2Excellence manages and protects personal information.

Lone Working Policy

The arrangements in place to support safe working when coaching is delivered alone.

Professional Boundaries Policy

The professional boundaries that underpin a safe, respectful and ethical coaching relationship.

Safeguarding Adults Policy

How safeguarding concerns involving adults are recognised and responded to.

ADHD Coaching Agreement

The agreement explaining how ADHD coaching works and what you can expect from working together.